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J. Michael Collins

What Are We Really Selling?

by J. Michael Collins 6 Comments

license sign

The issue of what we should charge as voice actors continues to be the most discussed topic in our industry. From talent lamenting major national buyouts coming through agents for $5,000 and then reappearing elsewhere at even more egregious rates to the festering discomfort caused by mega-discount portals where anyone with a USB mic can sell their voice for five bucks to the Wild West of online casting, where excellent rates mingle with exploitative ones. It seems that each day brings a barrage of questions from talent, both new and experienced alike, about what they should charge. However, what is often lost in the conversation is how they should charge. License it. Let me explaine

Unlike craftsmen who create an object of great beauty or utility, or a professional who is paid to complete a defined task that serves a particular temporal purpose, voice actors ply their trade in a field where the majority of what we do creates lingering value for the buyer. When a voice actor is hired, their work is used to generate revenue over and over again; It is not a one-and-done proposition.

Unions understood this well when crafting the concept of cyclical and residual pay for signatories, most often applied in relation to voiceovers that are broadcast on traditional media. This is a structure non-union talent would be well advised to emulate.

That said, in an industry changing more rapidly than ever before, it is difficult to pin down what work has what value and for how long. What about Corporate/Industrial narration? E-Learning? Perhaps most critically, Web Ads and Pre-Roll. How do they fit in?

As talent, we are often thrilled to book a job and get paid. It’s a rush, talking into a microphone and making more in an hour than most people make in a day, or a week. We are blessed, to be sure, but that doesn’t mean we should compromise our value, especially when our work is being used to generate profits far beyond the compensation offered. Furthermore, it’s easy to spin things negatively from a supply and demand perspective for talent, but a quick listen to the quality of the vast majority of auditions submitted online will demonstrate that we are in a much stronger position than we think.

We are not selling clay pots, sculptures, or accounting services. We are not even selling voiceovers. Huh? What are we selling if we aren’t selling voiceovers? Very simply, we are selling licenses.

Like musicians or software bundles, we should not consider our product static or temporal. We are selling the right to obtain value from our talent for a limited time that is also limited in scope. This can apply to anything that isn’t strictly internal-facing.

Don’t be afraid to ask questions of your clients:

* How long will you be using this?

* Where will it be used…on what platforms/media?

* How many views/impressions do you anticipate it will receive?

The fear of losing work because you assert your rights too aggressively is not unwarranted, but it is overcome by the long-term gain in securing clients who are willing to treat you fairly. Moreover, if a client has reached out to you about a job, they are likely already committed to or nearly committed to your voice. You are holding more cards than you realize.

Try negotiating a one-year buy for Corporate/Industrial, E-Learning, Explainer, Telephony, and Medical. For Web Ads and Pre-Roll, use union cycle templates if you can, such as the thirteen-week standard, and go for a year as a compromise.

Remember, perpetuity means forever, and forever is worth a lot.

 

Filed Under: Blog

VO Atlanta Recap: A New Bar for Excellence

by J. Michael Collins 7 Comments

VO Atlanta recap celebration

For the third year in a row, I had the privilege of attending and presenting at VO Atlanta. The past two years have been content and information-packed events that lifted the industry and brought the community closer together. Gerald Griffith and the team that made this event happen raised the bar even higher in 2017, so here is your VO Atlanta recap!

The content speaks for itself. With a lineup of presenters featuring dozens of the industry’s leading lights, 8 separate training tracks, a youth program, a Spanish program, and a plethora of optional value-added X-sessions, not only was there something for everyone, there were full days of learning for anyone who attended, regardless of what their particular niche or specialty was. Add to this the included meals, constant giveaways, and opportunities to connect with people who might advance your career, and VO Atlanta 2017 was a stunning success by any objective measure.

However, the intangible side of things makes VO Atlanta truly special. The voiceover community is unique in the entertainment world in its selfless and unpretentious love of one another and commitment to giving back. Petty jealousies and gossip that define so many other performance industries don’t seem to have penetrated those who live behind the mic and away from the camera. The discussion of community, mutual support, and spirit of sharing what many would consider being valuable secrets aren’t just matters of lip service in our industry. They are the way voice actors live their lives. Perhaps this is born of the blessing of abundance, the collective gratitude that comes from working in a field where those with talent will not run out of opportunities, but it is nevertheless a testament to the character of our colleagues and friends.

The buzz began as early as Wednesday, as voice actors from around the world converged on the Atlanta Airport Marriott, the staff of which likely had no idea what they were in for. The din that began more than 24 hours before opening ceremonies was but a preview of what would essentially become a 5-day rolling party spread throughout the public areas of the hotel, with singing, dancing, drinking and eating both planned and spontaneous turning a sleepy airport conference hotel into a funhouse to rival any nightclub. Through it all, one thing was clear: Here, there were no social classes, no stars separated from fans, no nervousness on the part of new talent engaging with industry leaders…..here, there were just friends.

What did I learn at VO Atlanta 2017? Unfortunately, I didn’t have much chance to take in a lot of the incredibly valuable content, as I spent the weekend busy with presentations and social engagements….but I learned a few things nonetheless. I learned that people love baby pictures, that the British can drink anyone under the table and somehow remain both standing and able to have a witty and intelligent conversation…..I learned the origin story of the name ‘Gravy for the Brain’…..I learned that when Joe Cip wants to share a Martini, the only answer is yes. And, not drinking much more might have saved me from the official conference virus…..I learned to be glad not to have to follow the irrepressible Scott Parkin on stage at any time….and how committed Gerald Griffith is to making talent understand the importance of the business. I learned that in my future X-sessions I’ll warn people not to wear shorts and to bring a winter coat….and that online casting sites can be loved by voice actors when they take the time to love us back. I learned that Armin is still a rockstar, right down to the stray F-bomb…..and that the A/V team are the ones who really make everything come together. I learned a great deal from my colleagues on the eLearning panel, and hope I offered a worthy contribution….and that Paul Stefano is not Peter or Mary. I learned that sushi sometimes takes two hours to prepare, that a real friend will help it find its way to you nonetheless, and that people care about ethics in voiceover. And, on Sunday, I learned that when well-meaning people come together, life can be changed, and an industry can elevate one of its own in the spirit of thanks and love.

I hope you learned as much as I did at VO Atlanta 2017, and I look forward to seeing you all again next March.

 

Filed Under: Blog

Armin Hierstetter VO Atlanta Profile

by J. Michael Collins Leave a Comment

CEO Armin Hierstetter at his desk
Today I chat with everyone’s favorite rockstar, Armin Hierstetter, CEO and founder of Bodalgo.com. Armin is sitting on my Online Casting Leadership panel this Friday at VO Atlanta 2017. Apologies for any formatting issues as I post from my iPad.
JMC: Tell us about your role with Bodalgo.
 
ARMIN: (laughs): It would be far easier to tell you what’s NOT my role. Seriously: Not many people are aware of the fact that bodalgo is me, myself and I. There are no employees. I am basically running the show myself. For a year or so, I have had a dedicated PR manager, which helps in that respect. Apart from that, I am doing it all by myself. Bodalgo is programmed so that tasks like accounting and maintaining the website are very much automated – except for approving profiles and jobs. This is ALWAYS done personally by myself to avoid abuse and fraud.
 
 JMC: What was your professional background before you started Bodalgo?

ARMIN: I used to work in publishing for about 20 years. I started as a junior writer at a computer magazine, later, I was editing a few magazines (including the German edition of PENTHOUSE.) Later on, I studied Media Marketing and went into management. When I lost my job during the financial crisis of 2007/2008, I was the Publishing Director of FHM, one of the most successful men’s magazines in the world.

In 2004, I started doing voiceovers, mainly by coincidence. First, I did training on the job, and later I went to coaches. At the moment, I hardly have time to do any voiceover work myself, though. Bit of a shame, but you can’t have it all, can you?
JMC: You are based in Munich, Germany, right? What is Munich like?

ARMIN: It is the “biggest village in the world” – that’s how I usually describe it. A wonderful place with lots and lots of everything you want to do: Nature, culture, nightlife, sports (the Alps are an hour away) – you name it. Whenever your readers make it there, they should drop me a line to meet!

JMC: What do you find most enjoyable about running an online casting site?

ARMIN: First, there is one thing I really love about being self-employed: Freedom. Nobody tells me what to do. The best thing about running bodalgo is to see that it actually… works! Clients post jobs, talents audition, and people are getting booked and making money. That’s so awesome!
JMC: What advice would you offer talent who are new to the site?
 
ARMIN: DO NOT GO PREMIUM! Wait. And then wait a bit more. Get familiar with bodalgo. Have a look at the jobs shuffling in. Are they of a quantity and quality you like? Then you might want to try going premium. But do not sign up and upgrade the first second. You are not in a hurry. Be patient, relax and get a good feel for it first.
Apart from that, I keep telling the same wisdom for years: You need to market yourself as a product. Like laundry soap commercials. It’s no difference. Your product is your voice. And as laundry soap it needs to fulfill only this: It needs to be a relevant, distinct benefit for your potential client. You need to explain in as few words as possible why your voice is best, and your demo must 100 percent reflect that. That’s the whole magic.
JMC: You are a Panelist on the Online Casting Leadership panel at VO Atlanta. What is Bodalgo’s philosophy as a leader in the online casting marketplace?
 
ARMIN: Bodalgo wants to be the best Online Casting platform out there. Period. Now, I know, of course, those other websites have many more jobs than bodalgo (yet, bodalgo is very competitive because bodalgo features far fewer premium talents, on the other hand). But when it comes to the quality of talents, quality of jobs, budgets paid, the site’s usability, accessibility in multiple languages, and many more things – bodalgo is already leading the market.
 
But I also expect something from the talent, and I do appreciate not all talents would agree to this: I do not advocate a mind set of entitlement of any kind nor do I support a mindset where people do not seem to care any longer about the consequences of what they are doing (and what they are not doing) and expecting customer support to iron out their oversights. I tend to react very “direct,” (I really should change that, then again: that’s me,) when approached with a mind set of: “I am the customer, and no matter what I did, I expect you to sort it out immediately because that’s how customer support works!” No, it does not. At least not with bodalgo. 
 
Thankfully, 99 percent of clients and talents are wonderful to work with.

Filed Under: Blog

Juanita Casas VO Atlanta Panalist

by J. Michael Collins 1 Comment

Juanita Casas VO Atlanta Panalist

Today I chat with Juanita Casas, head of Voice123.com. Juanita is a panelist on my Online Casting Leadership Panel at VO Atlanta 2017!

JMC: Tell us about your role at Voice123.

JUANITA: As Head of Operations at Voice123 I have a hand in virtually every aspect of the business. I am tasked with ensuring that the everyday activities run smoothly, and that the team has the best working environment, processes, and the right tools to succeed.

JMC: What was your professional background before joining Voice123?

JUANITA: 
I’m an Industrial Engineer, I studied this career in Bogotá, Colombia. I have a Masters in Industrial Economics and Management from a University called Blekinge Tekniska Högskola in Sweden, (no, I don’t speak Swedish.) Before Voice123 I worked with companies in the real estate sector in areas of production and management.

JMC: You are based in Bogota, Colombia, right? What is Bogota like?

JUANITA: With a population of over 8 million people, everyone might think that living in Bogotá is hectic, and crazy. Somehow, it is true: the pace of life is fast, but there are many possibilities. The city has an awesome urban feel to it. With lots of restaurants, nice bars, and cool cafés, Bogota offers thousands of places to hang out and meet with friends. The weather is quite variable, (if you don’t mind some rain,) and it is always between 50-70 degrees Fahrenheit. Bogotá is a large city where you can find anything you want.

Even if Bogotá has traffic jam problems, pollution and congestions in peak hours, the energy you feel is amazing. People think outside the box and are very creative when it comes to finding solutions. We are kind. We’ll smile at you in the street.

JMC: What do you find most enjoyable about working at Voice123?

JUANITA: At Torre, (our parent company,) our culture is solid. It represents who we are as people and as a company. I enjoy the positive attitude and the energy of my teammates; everyone is creative and passionate…..we keep an open mind and consider all opportunities. I also enjoy the communicating with the users of our platform, learning from them, and working to give them a better product. When we say that we want to help you take your voiceover career to the next level, it really comes from our hearts.

JMC: What advice would you offer talent who are new to the site?

JUANITA: The online market is fast-paced, exciting, and competitive. I’m sure you want to give yourself every advantage so I suggest that you follow these two points:

1. To be successful, coaching and training are absolutely essential.
2. Have a home studio to audition. In today’s world of online casting, most buyers will expect you to record professional, high-quality audio from your home studio.

JMC: You are a Panelist on the Online Casting Leadership panel at VO Atlanta. What is Voice123’s philosophy as a leader in the online casting marketplace?

JUANITA: We believe that great voice overs are created by those who master their craft. Voice123 was born to add value to the voiceover industry. We do exactly what we say we do: Voice123 is transparent, trustworthy, concise and direct, energized and engaging. We are different and unique. We want to remain authentic until the end of time. For these reasons we take very seriously the importance of achieving innovation while meeting the customer’s expectations to improve the effectiveness of our developments and technologies we intend to bring to life.

Filed Under: Blog

Rob Sciglimpaglia VO Atlanta 2017 Panelist

by J. Michael Collins Leave a Comment

Rob Sciglimpaglia in white shirt and teal tie

Today’s post features voice and screen actor Rob Sciglimpaglia, who as a practicing attorney is widely recognized as the leading authority on legal issues in the voiceover industry. Rob will be sitting on my Ethics in Voiceover panel at VO Atlanta 2017!

JMC: In addition to being a voice actor, you’ve also had an extensive career as a screen actor. What’s the biggest difference between the two?

ROB: There really is no difference. Acting is Acting. Of course, the medium is different so people don’t see your expressions and movements on a voice over performance, however, if you make the same expressions and move the same as you would as if you were on camera, that will be conveyed in your VO performance as well. So I tend to approach on camera and VO the same and just perform, and do my best not to think too much.

JMC: What advice would you offer to people just getting started in VO?

ROB: Learn, Learn, and Learn!  First, learn the CRAFT, and never stop learning it.  Second learn the BUSINESS, including legal matters.  Third, learn about yourself so you can market yourself properly.

JMC: Of course, you are also a lawyer and a well-known authority on legal matters surrounding voiceover. How often do you find yourself helping a talent with a legal issue?

ROB: I help talent of all types, vo artists, actors, and musicians, constantly.  I would say it averages out to 1 a day.  I help artists avoid getting into trouble with the law by setting up their businesses, contracts, trademarks, etc, from the beginning, and I also help those artists who are in trouble and need help collecting on their bills, or who have been sued, etc.

JMC: What’s the best piece of wisdom you could offer talent looking to avoid legal entanglements?

ROB: The major piece of advice I must give is to make yourself aware of the legal entanglements you can encounter in the VO business so that you can properly avoid them.  Too many talents start out wrongfully saying “I can’t be sued in the VO business” and then inevitably end up with some type of legal issue.

JMC: You are a panelist on the Ethics in Voiceover panel at VO Atlanta. What does Ethics in Voiceover mean to you?

ROB: Ethics in VO means the same to me as ethics in any other profession. Law, for example, is subject to stringent ethical standards and if those ethics are breached, a lawyer can be subject to sanctions including losing their license to practice.  Although there are no “licenses” needed to be a VO artist, I believe the same ethical standards should be followed because, in my opinion, that is what makes VO a profession versus a regular “job.”

Filed Under: Blog

Dave Courvoisier VO Atlanta 2017 Panelist

by J. Michael Collins Leave a Comment

Dave Courvoisier in voiceover booth

Today’s installment of my VO Atlanta 2017 Panelist Profiles series features CourVO, the irrepressible Dave Courvoisier, voice actor, TV anchorman, and President of the World Voices Organization. Dave will sit on my Ethics in Voiceover panel at VO Atlanta 2017.

JMC: You are the President of the World Voices Organization. How does that shape your outlook on issues affecting the industry?

CourVO: That unique vantage point gives me a hopeful outlook.  But it also underscores the spectrum of challenges and personalities that make up the Voice Over community.  From within our approx. 800 members, a profound organization-wide exuberance and quest for excellence buoys the community at large.  Outside WoVO, the lines blur, and an every-man-for-himself attitude seems to pervade the viewpoint.

JMC: As a respected voiceover blogger, what subjects do you find yourself most passionate about?

CourVO: Being a geek, my attention is often skewed towards “shiny new things,” like hardware, software, and digital advancements.  Those are more of a tangential concern to voice actors, though, so I try to rein it in, and focus on things that I think matter to my readers, (and matter to me, too;) challenges I encounter on my road to VO success; topics like compensation rates, auditioning, agents, marketing, prospecting, coaching, demos, and the challenges of being a freelance business person.

JMC: In addition to your many other hats, you are also a bit of a local celebrity as a prominent Las Vegas television news anchor. How has that shaped and informed your voiceover career?

CourVO: 
In news broadcasting and voice acting, the talent must use their voice.  That’s the only point of intersection.  I mistakenly thought a segue to VO from TV would be a cinch.  It is not.  The greatest challenge in the transition is not the talent demands but the new responsibility of being in charge of my own business.  There is also a bias against ex-broadcasters in the land of voice-acting due to the belief that TV/Radio guys are announcers.  The bias is not without merit, but can be overcome with coaching and persistence.

JMC: What advice would you offer talent just starting out?

CourVO: Practice due diligence as you would entering into any other career. Research. Ask questions. Find a mentor. Train/practice. Check references. Buyer beware when it comes to coaches and demo producers.  Success in voice-acting generally is a marathon, not a sprint.  Don’t give up your day job…yet.

JMC: You are a panelist on the Ethics in Voiceover panel at VO Atlanta 2017. What does Ethics in Voiceover mean to you?

CourVO: The phrase “taking the high road” comes to mind.  Most people have a sense of what that means. Humans are imperfect, but the conduct tends to follow when the goal is lofty.  I believe freelance business people should espouse honorable actions… revealing the right intentions and conscientious outcomes.  Also: good or bad behavior doesn’t occur in a vacuum.  The ethics question should always be considered in the community context, but with the grace to know that harsh judgment rarely engenders solutions in grey areas of unclear choices.

Filed Under: Blog

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